NEED

Privacy Policy

Need app · Policy version 2026-09-25 · Last updated 25 September 2026

Need is a marketplace app that connects photographers, videographers, and social creators in Israel with businesses and private clients. This page describes the information the current Need app collects and how that information is used. It is a product description of verified app behavior, not legal advice.

Who this applies to

Need accounts are for people 18 or older. Registration requires a checkbox confirming that age. Need does not collect a date of birth and does not independently verify age beyond that checkbox.

Information Need collects

InformationWhere it comes fromWhy
Name, username, email, passwordAccount creationTo create and sign in to your account. The password is handled by Supabase Auth (hashed); the app does not store it in plain text.
18+ confirmationSignup checkboxAge gate only. No date of birth is stored.
Role (creator, business, or client) and related labelsOnboardingTo show the matching product (portfolio vs job posting).
Niches, industry, or event typesOnboarding / profileMatching and discovery.
Operating location (city or settlement name, and that place’s coordinates)You pick it from the in-app listMap pin, job matching, and the location badge. This is not a GPS trace.
Approximate device locationOnly if you allow location permissionTo center the map near you. Need does not save this as your profile location.
Bio, profile photo, social links, rate, equipmentProfileYour public profile.
Photos and videos you uploadPhoto library (Need does not open the device camera)Portfolio and the For You feed.
Video views, likes, comments, savesUsing the feedCounts, insights, and which videos stay unlocked if a PRO plan ends.
Projects, applications, and budget notesPosting and applyingThe marketplace.
Chat messagesTyped in the appHiring conversation. Messages are stored so both people (and Need’s database, for safety) can read them. Chat is not end-to-end encrypted.
ReviewsAfter a closed jobPublic rating on the creator.
Blocks and reportsSafety actionsModeration. A report can include a written detail when the reason is “Other.”
Push token and device languageYour phone, after you allow notificationsTo deliver push alerts in the matching language.
Last active timeWhile the app is openRe-engagement timing.
Insight events (job impressions, job opens, profile views)Using discoveryPoster and creator insights.
Purchase receipts and subscription statusApple or Google, via RevenueCatNeed PRO, Business PRO, and project boosts. Need does not see your card number.
Theme and in-app languageSettingsStored on the device.

Information Need does not collect

Need does not include an advertising or analytics tracking SDK in the app.

Who else receives data

Instagram, TikTok, and Facebook open only if you tap a link on a profile. Need does not send those services a feed of users.

Who can see what

Notifications

Need can show an in-app notification inbox and send push alerts about marketplace activity (for example messages, applications, and job-related activity) if you have allowed notifications on the device. In Settings you can turn off categories; those choices are stored on your account and the server does not send Expo push for a category you turned off. The in-app inbox can still receive those events. You can also turn off all Need notifications in your phone’s system settings. Some operational reminders (for example closing a project or leaving a review) still send a push unless the master switch is off.

Deactivate and delete

Deactivate (Settings → Account) hides your profile and listings, signs you out, and keeps your data. The next successful sign-in turns the account active again.

Delete is a purge, not a rename:

Deleting the Need account does not cancel an App Store or Google Play subscription. Cancel that separately in the store’s subscription settings or Apple and Google may keep billing you.

Safety reports may still exist after the account is gone so abuse can be investigated. Need does not publish a fixed statutory retention period for those records.

You can also read the Play Store deletion instructions at delete-account.

Children

Need is for people 18 and older and is not directed at children. Portfolio photos may still show other people, including children (for example a family shoot). The person who uploads an image is responsible for having permission from the people in it, including a parent or guardian when a child is shown. Reports include a reason for inappropriate content involving minors.

How to contact Need about privacy

Use the Support page. A public email address will be published there once it is configured. Until then, this Support page is the contact surface.